Welcome to the Victorian Wedding & Hire Car Association (WHCA) Frequently Asked Questions.
We understand that your wedding day is one of the most significant events of your life, and the journey to your ceremony is the first chapter of that story.
Since 1980, the WHCA has served as Victoria’s peak body for professional wedding transport. Our members are more than just drivers; they are passionate business owners and dedicated specialists who pride themselves on excellence, presentation, and punctuality. When you see the WHCA logo, you are guaranteed a service that adheres to a strict Code of Ethics and meets all Victorian Government licensing and insurance requirements.
Whether you are dreaming of a vintage classic, a sleek modern sedan, or a grand stretch limousine, we have compiled this guide to help you navigate the logistics of wedding transport. From booking timelines to chauffeur etiquette, find the answers you need to ensure your arrival is as seamless as it is spectacular.
“Trust the Logo” — Your assurance of quality, safety, and a memorable experience.
Frequently Asked Questions
What Is The Wedding and Hire Car Association
The Wedding Hire and Car Association of Victoria was set up in 1980 to provide specialised transport for the wedding car industry. Members of the Association are bound by a Code of Ethics, which guarantees you quality vehicles and service.
Are all Wedding and Hire Car Association members fully licensed chauffeurs?
All members are fully licensed chauffeurs through the Victorian Government and are properly certified for their vehicle classification. Every member’s vehicle is also licensed by the Victorian Government as a hire car.
Can I view a vehicle before making a booking?
Yes. All Wedding and Hire Car Association members offer and encourage you to view their vehicle/s in person prior to booking.
Are all vehicles hire through the Wedding and Hire Car Association insured?
All member’s vehicles are insured and have a Wedding and Hire Car Association logo, so you know your vehicle hire requirements are being handled by proven professionals. Every member’s vehicle is also licensed by the Victorian Government as a hire car.
What happens if I need to cancel a booking?
Contact the member you have made the booking with as soon as possible. As part of the Wedding and Hire Car Association’s Code Of Ethics, all members must fairly consider refund of deposits if a booking is cancelled.
Can the price of my hired vehicle change after being booked?
No. As part of the Wedding and Hire Association’s Code Of Ethics, all members must honour the rates agreed at the time of booking – unless the client wants to make changes.
Will I get the actual vehicle I booked for my event?
Yes. As part of the Wedding and Hire Car Association’s Code Of Ethics, all members are required to provide the actual vehicles booked – unless notified about unforeseen mechanical reasons. Viewings of all cars are encouraged and can be organised with each member before making a booking.
Will my vehicle and chauffeur be professionally presented for my event?
Yes. As part of the Wedding and Hire Car Association’s Code Of Ethics, all members pledge to provide excellence in service, presentation and reliability. All vehicles are professionally maintained and serviced, with all chauffeurs appropriately dressed for the occasion. Each member’s dress code listed under their member’s listing on this site.